Shipping & Return Policies

The free Shipping will be automatically offered at checkout when your cart qualifies. Free Shipping is offered for products shipped to the lower 48 states with carts valued over $500. Free Shipping will occur via UPS ground service.International shipments are not eligible for free shipping.Free Shipping is available only for items sold on

Shipping Policy

UPS is our default shipper for gowns. For remote locations, we may elect to use USPS Priority Mail or 1st class mail.Please note that USPS shipping is NOT a delivery time guaranteed service. If your order is time-sensitive or requires delivery by a certain date, please choose UPS 2nd Day shipping method instead. Based on our experience, 90% of USPS shipments will be delivered within 1-7 business days. The USPS does not provide detailed tracking for your package.Upgrading Shipping will only speed up shipping times; it will not speed up production time. Delivery times can take up to 18 weeks, especially for international orders. Please specify the EXACT wear date, to avoid delays.

DELIVERY DATES ARE ESTIMATES ONLY! DELIVERIES CAN VARY BY 4-6 WEEKS.International shipments will incur additional custom charges. International purchases must enter their destination address for shipping rates as they vary for each country.Please email or call when your shipping location does not provide default ship methods or costs. We will quote you a rate.Celebrations Bridal does not control duties and is not responsible for any fees you may be billed by the shipper. Additional fees will be collected by the shipper and are not reflected in your online order.Please visit the UPS site for more information about international shipments.Transit times are based on UPS Business Days.

Shipments do not move on weekends or Holidays. Example: A package shipped via UPS Ground on Monday with a transit schedule of 2 business days, (not including the day the package is shipped) would be expected for delivery on Wednesday. A package shipped on Friday with a 2-day transit schedule would be expected for delivery the following Tuesday.

What is the best shipping address to use? It is best to use a work address where someone can sign for the package. A signature may be requested when shipped to a residential address for an additional charge.What if I need to change a shipping address?You can change a shipping address at any time prior to the order being shipped to you. Email a request shipping address change to noteIf any of the shipping addresses provided for shipping is not a valid address an additional charge will be incurred because UPS will charge an additional fee to redirect the package. In such a case, the customer will owe for the additional charges. Should the customer move and fail to notify us of the new shipping address before we ship the order, the shipping service will charge additional fees to redirect the package. In such a case, the customer will owe for those charges.

Returns Policy

Due to the nature of our product offering returns/exchanges/refunds/cancellations are not offered on items purchased excluding exceptions listed below. This is the standard policy of similar brick & mortar or internet special occasion stores.Every item purchased is inspected for correct style, color and size.Most of the items sold by Celebrations Bridal are special ordered especially for you. This allows you to receive the style, color, size and options desired by you. This also means no other customer has touched or worn your item.
All items in the Immediate Delivery category are floor samples that have been tried on several times, and are not in new condition. Assume all gowns will require cleaning, repair, and other alterations that is the sole responsibility of the purchaser. Please be aware that these gowns are sample size. If you have any questions about sizing please contact prior to placing your order. Most gowns may be altered up or down a size. Please be aware that bridal sizing DOES NOT match street clothes sizing, so please do not order based on you street sizes. Please refer to the vendor/designer of your gown size chart.